Useful Port Numbers to remember

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Skills

Lobsang D Tamang

IT Support

Personal Profile

A person with excellent communication skills with good experience in customer facing role and onsite support. Sound troubleshooting skills. Can priorities & meet deadlines. Organized, structured and disciplined approach in managing daily workload.

Professional Experience

Jul 2020 - Present

Onsite IT Support

Ozziegeeks, Sydney, Australia

Visiting client’s sites | Fixing computer | hardware issues | Printer Issues | OS & Software Issues | Email Problems

Jan 2020 - Present

Field Engineer

AVASO Technology Solution, Sydney, Australia

Receive Tickets | Maintaining various computer equipment | Performing hardware & software upgrades | Creating & maintaining logs of ongoing and completed tasks | Running company related errands like pickups, drop-offs and deliveries

Sep 2019 - Mar 2020

IT Help Desk Training

909IT Solution Pvt. Ltd, Surry Hills, Australia

Office 365 Admin | Trend Micro (HES) | Veeam Backups | VoIP | Firewall Security | Managing Mobile Devices | Managing Proxy Server | Printer Configurations | SCCM OS deployment

Education

2020

Bachelor of Information Technology & Systems

909IT Solution Pvt. Ltd, Surry Hills, Australia

Victorian Institute of Technology, Sydney

2015

Diploma in Computer Science a& Engineering

909IT Solution Pvt. Ltd, Surry Hills, Australia

Acharya Institue of Technology, Bangalore, India

Available on request

Web Design | Computer Solution | Email Problem

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