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A person with excellent communication skills with good experience in customer facing role and onsite support. Sound troubleshooting skills. Can priorities & meet deadlines. Organized, structured and disciplined approach in managing daily workload.
Jul 2020 - Present
Visiting client’s sites | Fixing computer | hardware issues | Printer Issues | OS & Software Issues | Email Problems
Jan 2020 - Present
Receive Tickets | Maintaining various computer equipment | Performing hardware & software upgrades | Creating & maintaining logs of ongoing and completed tasks | Running company related errands like pickups, drop-offs and deliveries
Sep 2019 - Mar 2020
Office 365 Admin | Trend Micro (HES) | Veeam Backups | VoIP | Firewall Security | Managing Mobile Devices | Managing Proxy Server | Printer Configurations | SCCM OS deployment
Victorian Institute of Technology, Sydney
Acharya Institue of Technology, Bangalore, India
Available on request
Web Design | Computer Solution | Email Problem
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